FAQ

100login FAQ
Complete Guide for Malaysian Players

This page collects the most frequently asked questions from 100login players in Malaysia — from how to deposit and withdraw funds, account security, to sports betting options. Check the detailed answers below before contacting our support team.

Withdrawals

Processing time, minimum RM50, weekends, and supported methods.

Account Security

Data encryption, account protection measures, OTP and how to spot fake sites.

How to Deposit

Touch 'n Go, DuitNow, FPX, ShopeePay, crypto — straightforward process with a minimum of RM50.

Sports Betting

Malaysia Super League, EPL, football, badminton, mix parlay and odds types.

Welcome Bonus

100% bonus up to RM500 on your first deposit with a 20x wagering requirement.

24/7 Support

Live chat and email in Malay and English, every day without interruption.

How to Withdraw Funds


At 100login, withdrawals are typically processed within 30 minutes to 3 hours after the request is approved. The timeframe depends on the payment method you use and the internal review process. If the funds have not arrived within 3 hours, please contact our 24/7 support for further assistance.

Yes, 100login processes withdrawal requests every day including Saturdays, Sundays and public holidays. Our finance team operates around the clock to ensure your withdrawals are not delayed simply because it is a non-business day. Processing time remains the same at 30 minutes to 3 hours.

The minimum withdrawal amount at 100login is RM50 per transaction. This applies to all available withdrawal methods including Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay and crypto (USDT, BTC, ETH). Make sure your account balance is sufficient before submitting a request.

For security and compliance purposes, 100login recommends that withdrawals be made to the same payment method used for the original deposit. If you need to change the method, please contact our support team via live chat for assistance and step-by-step guidance.

Withdrawals may be delayed for several reasons: bonus wagering requirements have not been met, account information is incomplete, or a security review is required. Make sure all identity verification requirements have been completed. If the issue persists, contact 100login support via live chat or email for clarification.

Protecting Your Account


100login uses 256-bit SSL encryption for all data transmitted between your device and our servers. Personal information and financial details are stored in secure systems with restricted access. We also use layered security protocols to keep your account and funds protected at all times.

Change your account password immediately and contact 100login 24/7 support via live chat. Our team can temporarily freeze your account while further investigation is carried out. Also check your recent login history and transaction activity. Do not delay — a quick response is important in this situation.

Never. Genuine 100login staff will never ask for your OTP code, password or any sensitive account information. If someone claims to be a 100login representative and asks for your OTP, it is a scam. Report it to us immediately through our official channels and do not disclose any information.

The official 100login website is only accessible through our verified domain. Check the URL carefully — fake sites often use nearly identical spellings such as "100Iogin" (capital I replacing the letter L) or different domains. Make sure there is a padlock icon in your browser's address bar, and avoid logging in through links in unknown messages. 🔒

Each player is only allowed one account at 100login. Registering multiple accounts using the same or different information violates our terms of use and may result in all such accounts being suspended. If you are having trouble with an existing account, contact our support team for assistance.

How to Make a Deposit


100login supports a range of deposit methods popular in Malaysia:
  • Touch 'n Go eWallet
  • DuitNow
  • Online banking via FPX (Maybank, CIMB, RHB and others)
  • ShopeePay
  • Cryptocurrency — USDT, BTC and ETH
All of the above methods have a minimum deposit of RM50.

If the funds have been successfully deducted but your 100login account balance has not been updated within 15 minutes, please contact our 24/7 support via live chat. Have your transaction reference number, a screenshot of the payment receipt, the deposit amount and date ready to speed up the review. Our team will look into it and resolve the issue.

100login does not charge any additional fees for deposits. However, your e-wallet provider or bank may have their own charges according to their policies — this is beyond our control. Check with your payment service provider if you are unsure about any fees that may apply.

Log in to your 100login account, select the deposit option and then choose crypto as the method. You will receive a unique wallet address for each transaction. Send USDT, BTC or ETH from your personal crypto wallet to that address. Deposits are usually credited after the required number of block confirmations on the relevant network are completed.

Yes! New 100login members are eligible for a 100% bonus on the first deposit up to RM500. For example, if you deposit RM100, you will receive a RM100 bonus — bringing your balance to RM200. The wagering requirement is 20x the bonus amount, meaning RM100 × 20 = RM2,000 must be wagered before the bonus winnings can be withdrawn.

Sports Betting


Yes, 100login provides betting markets for local football leagues such as Malaysia Super League as well as major international leagues including the English Premier League (EPL). A variety of bet types are available for each match, from final results to handicap, total goals and more.

Bets are settled based on official results received from the relevant sporting body. For postponed or cancelled matches, 100login follows standard settlement rules — bets are generally voided and funds returned to the player's account, unless different conditions are stated in the rules for a specific market.

Mix parlay is a bet type that combines two or more selections on a single ticket. All selections must win for the bet to succeed, but the payout multiplier is higher compared to a single bet. At 100login, mix parlay is available across a range of sports and leagues, making it a popular choice for players looking to increase returns with a small stake.

Malay odds use positive (+) and negative (-) values: a positive value shows the profit for every RM1 wagered, while a negative value shows the amount that must be wagered to win RM1. Decimal odds represent the total return including the original stake — making them easier to calculate directly. 100login displays both formats for the convenience of Malaysian players.

Badminton is a popular sport in Malaysia and 100login provides betting markets for major badminton events including the BWF World Championships, All England and the Thomas and Uber Cup. You can bet on match results, set handicaps and various other markets available in the sports betting section of our platform.

Live betting at 100login lets you place bets while a match is in progress, with odds updated in real time. Go to the "In-Play" or "Live" section in the sports betting area, select an ongoing match and choose the market you want. Make sure your account balance is sufficient and submit your bet before the odds change.

Still Have Unanswered Questions?

The 100login support team is available to help you every day, 24 hours a day. Contact us via live chat or email in Malay or English.

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